We collaborate with our clients to create training programs that maximize their sales teams’ performance. We start the process with a deep dive into your data and performance metrics to uncover growth opportunities. We then compare your performance to your industry averages to better understand how your sales team performs against your competition. We then develop a customized program that improves your sales team’s abilities and confidence and unlocks their full potential. Driving your organization towards success and increased revenue. Sales Team Training- Maximize Sales team Performance
Nurturing leaders to inspire and retain employees/ sales team
Helping you answer how I can increase my sales teams’ close rations, lower my client churn ratio, and improve my teams’ client needs assessment, negotiation skills, and ability to overcome objections? And get my revenue performance back to its goal?
SUCCESS STORY Financial Services Significant drop in revenue, low customer service scores, and low employee satisfaction scores. A training program designed to improve a company’s unique sales issues. The Issue Senior Leaders of a regional U.S. bank knew that their Branch staff needed help improving their sales performance and relationship-building skills but did not want to create an in-house sales training department. They also believed that the sales team knew they needed help, and not receiving it lowered their employee satisfaction. Solution We collaborated with the senior leaders to create a sales training program for their Branch Managers and front-line sales team. We started by creating a communication strategy to explain why the new training would take place and how the training would benefit the Branch Managers and front-line sales team. We then designed two intertwining training modules, one for the Branch Managers, focused on improving their coaching and motivational skills. The other for the front-line sales team focused on improving their relationship building, uncovering needs, matching client needs to bank services, objection handling, and closing skills. As a result, the bank saw a 40% increase in customer service score, a 30% increase in employee satisfaction score, and a 135% in revenue. Highlights at the bottom
In customer service scores
In employee satisfaction scores
In revenue statistics
